Privacy

At Crawl Walk Run, we value your privacy and want to be clear about how we handle your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe. It applies to our website, https://www.crawlwalkrun.co/, and our services as an Australian business.

What Information We Collect

We may collect the following information when you use our website or services:

  • Personal details: Your name, email address, phone number, or other details you provide when you contact us, sign up for our services, or make a purchase.

  • Website usage: Information about how you use our website, like the pages you visit, collected through cookies or similar tools.

  • Payment details: If you buy something from us, we collect payment information (like credit card details) through secure payment providers, but we don’t store this information ourselves.

How We Use Your Information

We use your information to:

  • Provide and improve our services, such as processing orders or responding to your inquiries.

  • Send you updates, promotions, or newsletters (only if you agree to receive them).

  • Understand how our website is used so we can make it better.

  • Comply with Australian laws and regulations, like tax or consumer protection laws.

How We Protect Your Information

We take your privacy seriously and use reasonable measures to keep your information safe, including:

  • Secure storage of your data.

  • Limiting access to your information to only those staff who need it.

  • Using trusted third-party providers for payments and website hosting.

Sharing Your Information

We do not sell or share your personal information with others except:

  • With trusted service providers (like payment processors or website hosts) who help us run our business. They are required to keep your information safe.

  • When required by law, such as to comply with Australian legal obligations.

Cookies

Our website uses cookies to improve your experience. These are small files that help us understand how you use our site, like which pages you visit. You can turn off cookies in your browser settings if you prefer, but this might affect how our website works for you.

Your Rights

Under Australian privacy laws, you have rights over your personal information. You can:

  • Ask to see the information we have about you.

  • Request corrections if the information is wrong.

  • Ask us to delete your information (unless we need to keep it for legal reasons). To make a request, contact us at [insert contact email or form link].

Third-Party Links

Our website may include links to other sites. We’re not responsible for their privacy practices, so please check their policies before sharing information with them.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make big changes, we’ll let you know by posting a notice on our website or emailing you (if we have your email).

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please fill out our contact form.